Last Updated: 11/14/2024

At Finish Line HVAC, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, and how we protect it when you visit our website at www.finishlinehvac.com or use our services.

1. Information We Collect

We collect certain personal information to provide and improve our services. The information we collect includes:

• Contact Information: Name, phone number, email address, and physical address, which are provided when you contact us or request our services.
• Service Information: Details related to your HVAC service needs and any preferences or requirements.
• Usage Information: Information about how you use our website, including IP address, browser type, and pages visited, collected through cookies and similar tracking technologies.
• Mobile Opt-In Data: If you opt into SMS communications, we collect your mobile phone number and preferences for the purposes of sending relevant updates, promotions, and service notifications.

2. How We Use Your Information

We use your information for the following purposes:

• To respond to service inquiries and provide HVAC services.
• To process payments and manage billing information.
• To improve and personalize your experience on our website.
• To send marketing communications and promotions, with your consent.
• To comply with legal requirements and maintain the security of our services.

3. Mobile SMS Communications

If you opt into receiving SMS communications from Finish Line HVAC, we may use your mobile number to send you appointment reminders, updates, and promotional messages. We do not share or sell your mobile opt-in data or any other personal information with third parties unless required by law or with your explicit consent.

To stop receiving SMS messages, reply “STOP” to any of our messages or contact us directly.

4. Sharing Your Information with Third Parties

We do not share your personal information with third parties, except as necessary to:

• Provide our services (e.g., sharing information with payment processors or service partners).
• Comply with legal obligations.
• Protect the rights and safety of our business, employees, or customers.

We do not share or disclose mobile opt-in information with any third party.

5. Security of Your Information

We take reasonable measures to protect your personal information from unauthorized access, loss, or misuse. However, please note that no data transmission over the internet is completely secure.

6. Your Choices

• Email and SMS Opt-Out: You may opt out of receiving promotional emails or SMS messages at any time by following the unsubscribe instructions provided in those messages or by contacting us directly.
• Cookies: You can disable cookies through your browser settings, but this may affect the functionality of our website.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated date.

8. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

Finish Line HVAC
Email: service@finishlinehvac.com
Phone: 610-808-9922
Website: www.finishlinehvac.com